Who the experts are
Joy’s expert team includes:
Sleep Experts / Consultants
Lactation / Feeding Specialists (e.g., International Board Certified Lactation Consultants)
Parent Coaches (with deep parenting experience)
Behavioral & Development Specialists (Joy mentions behavioral experts on its site)
Qualifications
Our experts have various qualifications such as registered nurses, International Board Certified Lactation Consultants (IBCLC), Postpartum Support Specialist certified through a recognized parenting / health institute, and more.
Parent Coaches are not just theoretically trained: our parent coaches have recently gone through their own new parent journey, leveraging lived experience plus professional support.
Ongoing oversight
Our experts collaborate and cross-check each other, ensuring consistency and evidence-based support.
We maintain continuity and quality by working with the AI model (both to train it and to review its outputs).