Q: How long will it take to receive my portraits?
A:
In‑hospital sessions: delivered the same day.
In‑home sessions: mailed within 7 business days.
Q: What if I’m not satisfied with my portraits?
A: We guarantee your satisfaction. If you’re unhappy, we will remake or refund your order. Flash drives can be replaced within 30 days, though they are non-refundable.
Q: How do I reorder portraits?
A: Contact us via our Contact page. Reordering isn’t available directly on the site.